AI chat built into your site, smarter banner questions, and clearer financial measures
Let visitors start AI conversations right on your site, greet them with automatically suggested topics, customise your banner's look, and get clearer, more reliable financial measures and ratios.
What's new in Hub
Today's update brings a major step forward for Sites — AI-powered chat is now built directly into your pages — alongside meaningful improvements to how financial measures and ratios work.
Start an AI conversation without leaving your site
Visitors can now have a full AI conversation directly on your site, without opening a popup or switching pages.
You can add an AI welcome section to any public Site. When a visitor asks a question, a conversation opens inline on the page — with streaming replies, source links, and controls to minimise, continue, or start fresh. A floating button lets anyone who scrolled past the banner pick up the conversation again.
You choose which published chat widget powers the section. Appearance controls — height, content width, alignment, and whether the conversation spans full-width or sits within your content column — are all available under Design & spacing. Your existing knowledge base, publication settings, and access controls remain in place.
Deeper conversations on a dedicated chat page
When a visitor submits a welcome question from the banner, Hub now opens a dedicated /chat page on your site's own domain. The page carries the question through automatically — no need to re-type it.
The dedicated conversation page keeps your site's branding and includes a composer at the bottom, plus history, new chat, source references, and retry and stop controls. It reuses your site's existing AI backend, so no extra setup is required.
Greet visitors with automatically suggested topics
Site banners can now display up to four suggested opening questions drawn automatically from the titles of published records available to the selected chat widget or agent. Visitors see relevant topics they can tap to start a conversation straight away — without you having to write and maintain a list of suggestions manually.
For editors who prefer manual control, custom questions are still available. You can also switch between automatic, widget, custom, or no suggestions — and any draft copy you've written is preserved when you switch modes.
Custom banner backgrounds
Site banners now support theme colours, solid colours, and image backgrounds. Images can be uploaded or linked by URL, with positioning, a fallback colour, and an optional contrast-preserving overlay so your text remains readable regardless of the image. Background choices are saved to your draft even while you explore different options.
Chat answers display lists correctly
Previously, AI chat responses that included bullet or numbered lists were missing their markers — making structured answers harder to follow. Lists and nested lists now display correctly in the chat window, with the right indentation in both light and dark mode, at any screen size.
Simpler financial measure setup
Creating a financial measure has been simplified. You now start with a straightforward cash preset and choose clearly between a single amount and a ratio. From there you can select multiple accounts or record types, combine sources, and add thresholds and notes.
Switching between calculation modes no longer clears your draft — so you can explore options without losing your work. Invalid inputs and save failures produce visible feedback, and editing actions respect your workspace permissions throughout.
Financial ratios wait for their data before calculating
Previously, a ratio could calculate from empty or still-loading data, producing a misleading result. Ratios now wait until all their sources — bank feeds, finance records, and referenced budgets — have finished loading before calculating. If a source is unavailable, the ratio shows a clear loading or unavailable state with a Retry option.
Independent manual measures remain usable while other sources are still loading, so you don't lose access to data that is ready.
Deployment note: These changes are queued for deployment through Hub's standard hosting pipeline. Features will become available once deployment is confirmed.
More improvements are in progress. We'll keep you updated as they roll out.